Your account, or an account using the phone number tied to your account, has connected to a VAC protected server while running cheat software, resulting in a VAC ban on your account. Even if you were unaware of cheats being used or were not using the account at the time the cheat was detected, VAC bans are permanent and we cannot remove them at Steam Support, nor do we offer an appeal system or disclose the detected cheat(s) which led to the ban.
VAC is designed to prevent players from using external applications to play games with an unfair advantage, and we maintain a zero tolerance policy towards cheating to establish a fair game for all players to enjoy.
Please see our I've been VAC banned article—this article contains all the information we provide at Steam Support in regards to VAC bans and their effects on banned accounts, and we do not provide information through help requests that cannot be found here.
Because we have provided all the information we have for your VAC ban I'm closing this help request. If you have an unrelated issue please create a new help request, but please note, future help requests about your VAC ban may be closed without a reply.
Steam Support
Gretchen
VAC is designed to prevent players from using external applications to play games with an unfair advantage, and we maintain a zero tolerance policy towards cheating to establish a fair game for all players to enjoy.
Please see our I've been VAC banned article—this article contains all the information we provide at Steam Support in regards to VAC bans and their effects on banned accounts, and we do not provide information through help requests that cannot be found here.
Because we have provided all the information we have for your VAC ban I'm closing this help request. If you have an unrelated issue please create a new help request, but please note, future help requests about your VAC ban may be closed without a reply.
Steam Support
Gretchen